A real person. A clear next step.

Contact the MacFreaks team for product questions, repairs, an existing order, a complaint or a privacy request. MacFreaks United handles corporate projects and related business enquiries. Check the entity shown on your quotation or invoice when raising an order issue.

Working contact routes

Call +91 98192 57523 or contact the team on WhatsApp. Store hours: 11am–8pm. India HQ: 285, Seth Govindram Jolly Marg, Tagore Nagar, Vikhroli, Mumbai 400083.

Tell us what happened

Include your name, the invoice or enquiry reference if you have one, the date, the device involved and a short explanation of the problem and the resolution you are seeking. Keep a copy of your message and the response. Do not include passwords, OTPs, full card details or confidential project material.

Privacy requests

For a request about personal information, identify the contact route you previously used and describe the access, correction or deletion you need. The team may need proportionate information to confirm that it is handling the right person’s records. Do not send identity documents unless the team explains why they are necessary and how to share them securely.

Business details

For registered business details, GST registration or the name of the person handling your complaint, call +91 98192 57523 or message the team on WhatsApp. The team will share them in writing.

If you need an independent route

For an unresolved consumer issue in India, the National Consumer Helpline provides information and a complaint route. Using the team’s support process does not remove your statutory rights or other remedies available under applicable law.